Introduction
Mathah Transport (Pty) Ltd operates the Mathah e-hailing platform, connecting passengers with drivers for transportation services. We value your privacy and are committed to protecting your personal information.
Scope
This Privacy Policy applies to:
- Passengers using the Mathah app.
- Drivers registered on the Mathah platform.
- Website visitors.
Information Collection
We collect the following information:
- Passenger information:
- Name
- Email
- Phone number
- Location (GPS)
- Payment details
- Driver information:
- Name
- Email
- Phone number
- Location (GPS)
- Vehicle information
- License and registration details
- Usage data:
- Trip history
- Ride ratings
- App interactions
Information Use
We use collected information for the following purposes:
- Service provision
- User verification
- Payment processing
- Safety and security
- Improving services
- Marketing and promotions
- Compliance with laws and regulations
Data Sharing
We may share your information with:
- Drivers (passenger location and trip details)
- Payment processors
- Regulatory authorities
- Law enforcement (when required)
- Service providers (for operational purposes)
Data Protection
We implement the following measures to protect your data:
- Encryption
- Secure servers
- Access controls
- Regular security audits
User Rights
You have the right to:
- Access your information
- Correct or update information
- Request data deletion
- Object to processing
Cookies and Tracking
We use cookies to:
- Enhance app experience
- Track usage analytics
Changes to this Policy
We reserve the right to update this Privacy Policy. Any changes will be posted on this page with an updated effective date.
Contact
For concerns or feedback, please contact:
Mathah Support
Email: support@mathah.app
Phone: 081 564 9029
Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of South Africa.
Acceptance
By using Mathah, you acknowledge acceptance of this Privacy Policy.
